About the role
Job Purpose
dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.
dnata Singapore is one of the longest standing and most comprehensive operations in the dnata portfolio. Providing a full suite of services from cargo handling and ground handling to travel services, dnata Singapore ships, connects, feeds and entertains travellers connecting to and through Changi Airport.
As Head of Ramp you will be responsible for the strategic leadership, operational performance, safety, compliance, and financial management of dnata Singapore's ramp operations at Singapore Changi Airport.
You will be accountable for all aircraft turnaround activities including aircraft loading and unloading, marshalling, pushback, towing, airside transport operations, and the deployment of Ground Support Equipment (GSE). You will ensure safe, efficient and punctual ramp services that meet airline customer expectations, contractual Service Level Agreements (SLAs), and regulatory requirements.
In this role you will
Provide strategic leadership for all ramp operations, ensuring safe, efficient, and customer-focused aircraft turnaround services.
Drive operational excellence, resource optimization, and service delivery to meet airline and business requirements.
Be accountable for ramp operational performance, turnaround efficiency, and on-time performance (OTP) targets.
Champion a proactive safety culture and ensure compliance with r…
