About the role
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This is more than an assistant role. It's a front-row seat to how one of the world's largest airlines runs its airports. As Executive Assistant to the Vice President of Customer and Operational Excellence, you'll keep a fast-moving leader organized. You'll manage complex calendars, coordinate meetings and events, and plan domestic and international travel with foresight and efficiency. Along the way, you'll build skills that will help you for the rest of your career.
Learn to work smarter with AI. You'll build basic skills in using AI as an everyday helper. You'll use it to draft correspondence, summarize meetings, prepare presentations, and make routine work like scheduling and expense reports easier. You'll get hands-on experience with the tools that are changing how work gets done, with support to grow your confidence as you go.
Discover every part of airport operations. You'll see how the whole operation fits together: customer experience, frontline and contact center training, resource planning, performance analytics, and operational strategy. Every day is a new chance to learn how an airline delivers for its customers.
Be at the center of it all. You'll work with leaders at every level, outside business partners, and community leaders. You'll be a trusted partner who keeps confidential information safe and keeps the team running smoothly.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligat…
