About the role
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We have an exciting opportunity for you to join our team as a Customer Financial Services Representative!
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
What you will be doing:
As a member of the Collection Team in Turkey, you will play a pivotal role in supporting the Turkey organization and our customers in all matters related to collections, debt management, cash application, and invoice adjustments. Your expertise will ensure the smooth execution of financial processes, contributing to the overall efficiency and effectiveness of the team.
What do you bring with you:
Background in Finance / Accounts Receivables (Mandatory)
Experience with Excel (Mandatory)
Experience in reconciliation (Mandatory)
Experience in collection
Preferably knowledgeable in SAP and Oracle.
Ability to read, write and communicate in English in a business environment setting
Ability to pay close attention to detail
High degree of customer orientation
Good negotiation skills
Good Problem solving and analytical skills
Keen to learn and approach subjects outside of comfort zone and propose suggestions
for improvement;
Experience working with third party auditors / customer portals (Plus)
Experience in an international environment or similar (Plus)
Bachelor degree from BA, Economics or other relevant departments,
Minimum 3-5 years of professional experience in a multinational, environment; broad
knowledge and experience in financial data & document management, follow up and direct relations with customers,
Residing in the Anatolia side of Istanbul
Military service completed (for male candidates only).
What do we offer:
Attractive compensation package
Training to get you started and on-…
