About the role
Job Purpose
Emirates Holidays is part of the Emirates Group, offering a broad range of curated holiday packages to top global destination including Dubai, the Indian Ocean, the Far East, East Africa, South Africa & Australia. We combine the strength of a world-renowned brand with a local, customer-focused approach in the UK. Our passionate team is dedicated to delivering exceptional services and creating unforgettable travel experiences for every customer.
Our E-Commerce Executive plays an important role in shaping how customers discover, explore and book Emirates Holidays online. You will help bring our destinations, offers and experiences to life across our digital channels, supporting website content, digital merchandising, email marketing and campaign activity to deliver a seamless and inspiring customer journey.
We are looking for someone who combines strong commercial awareness with a genuine passion for digital. You will be curious, creative and confident using data and customer insight to improve performance, enhance conversion and identify new opportunities for growth. Working closely with teams across Product, Marketing, Commercial and Technology, you will help ensure every digital touchpoint reflects the quality, attention to detail and customer experience expected from Emirates Holidays.
A day in the life of an E-Commerce Executive could involve:
Supporting the delivery of online revenue, conversion and commercial performance targets across Emirates Holidays’ digital channels.
Creating, updating and maintaining engaging, accurate and SEO-optimised website content.
Merchandising destinations, offers and promotions across our digital channels.
Building, scheduling and deploying email marketing campaigns, while monitoring engagement and performance.
Reviewing website performance and customer behaviour to support ongoing improvements.
Supporting A/B testing and customer journey improvements to enhance the online experience.
Conducting regular website checks to ensure content, functionality and presentation remain accurate, up to date and aligned with brand standards.
Producing regular trading, campaign and website performance reports.
Working…
