About the role
Drive Change. Build Partnerships. Shape the Future!
At Lufthansa Cargo, operational excellence is built through strong partnerships, high standards & continuous improvement. As a Production Manager, you will play a key role in ensuring the safe, compliant & efficient delivery of operations
If you thrive in a dynamic environment & are motivated by making a tangible impact we'd love to hear from you!
Tasks
Success in this role comes from mastering the balance between challenge and support. You'll champion operational excellence by holding yourself and others to high standards, while serving as a trusted advisor and partner to the teams you support.
What You'll Do
Drive operational performance and continuous improvement
Partner with local teams and ground handling agents to enhance safety, security, service quality, compliance, reliability, and operational efficiency
Monitor operational performance indicators. Identify opportunities for improvement
Lead performance reviews, operational assessments, audits
Analyze trends, root causes, and operational risks. Develop sustainable corrective actions
Act as local focal point for operational projects, process improvements & strategic initiatives
Collaborate closely with colleagues at headquarters & across the global network to implement best practices and operational standards
Manage supplier performance & foster strong partnerships with internal/external stakeholders
* Takeover of additional tasks when required
Required Qualifications
Bachelor's degree or equivalent professional experience
Experience in air cargo, aviation, logistics, transportation, or comparable operational environment
Proven track record of driving operational improvements and solving complex problems
Experience working with suppliers/providers/operational partners
Key skills
Ability to influence & lead
Confidence to challenge constructively, drive accountability & hold yourself/others to high standards
Strong relationship-building & stakeholder management skills
Stakeholder influencing & conflict resolution skills
Strong analytical, problem-solving & decision-making capabilities
Excellent communication, presentation & influenci…
