About the role
Job Purpose
A winner of more than 500 international awards, Emirates operates one of the aviation world’s youngest, most environmentally-friendly and technologically advanced-fleet of over 250 aircraft.
Its rapidly expanding network spans 145 destinations in Europe, North America, South America, the Middle East, Africa, the Indian subcontinent and Asia Pacific. The airline is an employee-focused company with a commitment to providing staff with excellent working conditions and competitive salaries.
Deliver agreed cargo revenue, contribution, and profitability targets by developing and maintaining strong commercial relationships with freight forwarders, consolidators, cargo agents, key corporate accounts, and other stakeholders across both online and offline markets.
Promote Emirates SkyCargo's full portfolio of products and services, ensuring high levels of market awareness and customer engagement throughout the assigned territory.
Identify and develop new export and import business opportunities through continuous market assessment, customer research, Power BI sales lead analysis, and targeted business development activities.
Prospect for and secure new business by conducting formal customer presentations, demonstrating the value of Emirates SkyCargo solutions and tailoring proposals to meet specific customer requirements.
Explore and capitalize on new revenue opportunities within offline and feeder markets by developing and implementing effective commercial strategies to win and retain business.
Monitor market developments, customer trends, competitor activities, and emerging threats, providing recommendations and executing initiatives to strengthen Emirates SkyCargo's market position.
Maintain accurate customer relationship management (CRM) records, sales activity reports, and commercial statistics including rates, volumes, revenues, yields, and seasonal trends. Produce regular performance analyses and account reviews, with recommendations to maximize customer support, growth potential, and appropriate credit management.
Represent Emirates SkyCargo at industry events, trade functions, customer meetings, and corporate hospitality activities to streng…