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Employer:AirAsia Posted:Last 7 days

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13 live jobs · updated 27 minutes ago

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Executive, Payroll (Entry level)
NEW
Kuala Lumpur - RedQ, Malaysia
AirAsiaFull time
Job Description Job Description The Payroll Specialist is responsible for managing the end-to-end payroll process, ensuring accurate and timely salary disb…
Posted 22 hours agoFinance & Accounting
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Technical Program Manager
NEW
KL Sentral - Redstation, Malaysia
AirAsiaFull time
Job Description Job Title: Technical Program Manager Location: Kuala Lumpur About AirAsia MOVE AirAsia MOVE is a dynamic ASEAN-focused budget travel platfo…
Closes in 8 daysPosted 2 days agoProgramme & Project Management
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Assistant Manager, Company Secretary
NEW
Kuala Lumpur - RedQ, Malaysia
AirAsiaFull time
Job Description Purpose of Role: The Company Secretary (abbreviation Co-Sec) is an Officer of the company and advisor to the Board. Accountabilities Ensure…
Posted 2 days agoCorporate & Administration
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Senior Quality Analyst
NEW
Kuala Lumpur - RedQ, Malaysia
AirAsiaFull time
Job Description Job Title: Senior Quality Analyst Job Summary: We are seeking a highly skilled and proactive Senior Quality Analyst to join our team at Air…
Posted 2 days agoQuality & Inspection
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Executive, Procure to Pay
NEW
Kuala Lumpur - RedQ, Malaysia
AirAsiaFull time
Job Description Key Responsibilities 1 Invoice Processing: Receive, review, and process high volumes of vendor invoices daily through Oracle system (Oracle…
Posted 2 days agoCorporate & Administration
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Manager, Employee Relations
NEW
Wisma Capital A, Malaysia
AirAsiaFull time
Job Description YOUR ROLE AS A: Manager, Employee Relations Position Summary The Manager, Employee Relations is responsible for managing employee relations…
Apply by 30 Oct 2026Posted 2 days agoHR & People
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CATC & CAAT Career and Education Event 2026
NEW
Bangkok - Don Mueang, Thailand
AirAsiaFull time
Job Description Ready to kickstart your career journey with Thai AirAsia? ✈️✨ You’ve landed in the right place! This link is exclusively for our Career Fai…
Apply by 6 Nov 2026Posted 2 days ago
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Security Officer (System)
Kuala Lumpur - RedQ, Malaysia
AirAsiaFull time
Job Description Functional Responsibilities Responsible for managing the CCTV / Access Cards function. Role Responsibilities To ensure all the cameras and…
Posted 3 days agoSecurity, Fire & Rescue
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Senior Executive, Scheduling
Kuala Lumpur - RedQ, Malaysia
AirAsiaFull time
Job Description Location: RedQ Department: Group Scheduling Entity: AAAMS Status (Full time/part time/contract): Full time JOB DESCRIPTION As a Scheduler,…
Posted 3 days agoCorporate & Administration
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Financial Analyst
Bangkok - Don Mueang, Thailand
AirAsiaFull time
Job Description OVERVIEW Location: Don Mueang International Airport Department: Finance Entity: TAX Thai AirAsia X Status: Full-time YOUR ROLE AS A FINANCI…
Apply by 31 Dec 2026Posted 4 days agoFinance & Accounting
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Senior Manager People Operations
Wisma Capital A, Malaysia
AirAsiaFull time
Job Description About AirAsia SEA Sdn Bhd (DARTS) AirAsia SEA Sdn Bhd, operating as DARTS, is a subsidiary of Capital A Berhad established to provide share…
Apply by 28 Oct 2026Posted 4 days agoHR & People
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Senior Manager HRBP
Wisma Capital A, Malaysia
AirAsiaFull time
Job Description About Capital A Berhad Capital A Berhad is a diversified investment holding company with strategic interests across travel, logistics, digi…
Apply by 29 Oct 2026Posted 4 days agoCorporate & Administration
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Executive, Video Editor
KL Sentral - Redstation, Malaysia
AirAsiaFull time
Job Description About the Role We’re looking for a creative Video Editor with strong AI, content production, colour grading and problem-solving skills to j…
Posted 7 days agoCorporate & Administration
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Customer Care Agent

SKY express · Not specified

Apply on SKY express Full posting

Location: Not specified
Posted: 4 hours ago

About the role

About the role We are looking for a passionate Customer Care Agent to join our Commercial team at SKY express.In this role, you will play a key part in delivering high-quality post-flight customer support, handling inquiries, complaints, and compensation claims in line with EU Regulation 261/2004 and internal policies. By ensuring accurate case assessment, compliant decision-making, and clear communication, you will actively contribute to service recovery and a positive customer experience. Responsibilities Manage post-flight cases, complaints, and compensation claims in line with EU Regulation 261/2004. Deliver professional, timely, and customer-focused support across all post-flight communication channels. Resolve customer issues efficiently using a solution-oriented, empathetic, and service-driven approach. Maintain accurate CRM case records, documentation, and customer correspondence. Ensure compliance with internal procedures, data accuracy standards, and confidentiality requirements. Collaborate with internal teams to deliver complete and customer-ready case resolutions. Competencies Strong customer-focused mindset and problem-solving capability. Excellent verbal and written communication and negotiation skills. Team-oriented, with a positive and professional attitude. Ability to multitask and work effectively under pressure. Results-driven, proactive, and detail-oriented, with a strong sense of ownership. Requirements High School Diploma or equivalent. Minimum 2 years of Customer Service experience is required. Aviation or hospitality experience is an asset. Fluency in Greek and English (verbal and written). Proficient in IT (excellent knowledge of MS Office suite). Familiarity with CRM systems is considered an asset. Why Join Us? Competitive Salary & Allowances. Continuous Training & Professional Development. Travel benefits on SKY express flights (extended to first-degree family members). Join an airline with a strong commitment to safety, reliability, and operational excellence. A supportive and collaborative work culture that values innovation and safety. About SKY express SKY express, a member of the International Air Transp…

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