Project Manager - HR (Hybrid)

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.

Minimum qualifications

• 3+ years of direct project or product management experience on cross-functional projects required

• Up to 20% domestic and international travel
• Knowledge of project/program management process/ principles required
• Experience leading risk management activities, including risk assessment, mitigation planning, and issue escalation.
• Ability to analyze business needs, evaluate strategic options, and develop recommendations to support business objectives.
• Experience driving issue resolution and decision-making across cross-functional stakeholders
• Highly organized and the ability to multi-task competing priorities, asks, and timelines
• Team building and collaboration skills required. Creates strong relationships with all stakeholders, especially the business owner and sponsors.
• Clearly communicates, presents, escalates, and provides solutions to senior leadership
• Ability to navigate ambiguity, establish structure and direction, and drive key outcomes
• Innovation and continuous improvement results-oriented mindset; a self-starter
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

Preferred qualifications

• PMP; Six Sigma Green Belt, SPHR

• Knowledge of HR Operations/Programs
• Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them to support research, analysis, content creation, and problem-solving. Apply critical thinking to validate AI-generated outputs while adhering to organizational policies for responsible AI use, data privacy, and security

About the job

The Project Manager role is responsible for leading complex, cross-functional HR initiatives and programs that support strategic business priorities. This role oversees all phases of the project lifecycle and serves as a strategic partner to business leaders, driving alignment with stakeholders, managing risks, and ensuring successful delivery of business outcomes.

The Project Manager operates independently and works with agility to provide project leadership, navigating ambiguity, solving complex business challenges, and influencing cross-functional decisions. The Project Manager leads transformational projects, implementation of new processes and technologies, and other key HR initiatives. This role also contributes to the continuous development of HR PMO standards, methodologies, and project management capabilities across the division.

Core accountabilities / key responsibilities

• Leads large-scale, cross-functional HR projects and programs from initiation through implementation.
• Develops and maintains comprehensive project plans while applying project management methodologies and best practices to manage scope, risks, quality, and stakeholder alignment to achieve successful business outcomes
• Analyzes and resolves intricate project issues by applying deep knowledge and innovative solutions to maintain project momentum and success.
• Helps to identify and effectively engage project resources as needed.
• Influences and communicates with stakeholders to guide teams through complex problem solving, ensuring that projects meet the established objectives.
• Communicates clearly, effectively and in a timely manner with key stakeholders
• Ensures projects are delivered on time, within budget, and contribute to the success of HR’s strategy.
• Utilizes project metrics, reporting, and lessons learned to evaluate project performance and recommend improvements.
• Identifies opportunities to improve PMO standards, processes, tools, templates, and workflows.
• Builds trusted partnerships with executives, sponsors, SMEs, and cross-functional stakeholders.
• Develops and delivers presentations to senior leaders on current projects to ensure visibility, alignment, and informed decision making.
• Collaborates with SMEs across the division to develop Project Management expertise and contribute to advancing HR project management capabilities and organizational effectiveness.
• Brings Change Management experience and focus on each project.
• Improve team performance by building team cohesiveness, leading, and motivating to facilitate cooperation, ensure project efficiency, and build trust.
• Develops and maintains constructive and cooperative working relationships with others.

The base pay range for this role is $102,220.00 to $133,194.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com