Dispatcher

Pilot has the best employees in the transportation and logistics industry!

Essential Functions

• Scheduling drivers to make freight delivery or collect shipments and packages

• Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests

• Planning predetermined routes for drivers

• Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.

• Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need

• Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times

• Monitoring truck repairs and maintenance schedules

• Logging vendor complaints or concerns

• Answering phone calls from vendors, customers, and management and helping them as needed.

• Other duties as requested

SKILLS/COMPETENCIES

• Strong aptitude for time management

• Excellent understanding of local and state traffic laws and regulations

• Ability to make quick changes in routing

• Strong interpersonal skills

• Ability to prioritize and multitask

• Deep understanding of computer software and technologies

• Able to read, write and speak English

If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!