Cluster Sales Manager

Join TUI BLUE Hotels as a Cluster Sales Manager for TUI BLUE Bahari Zanzibar and The Mora Zanzibar, Supporting the execution of the cluster sales strategy, supervise the sales team, manage key accounts, and drive revenue across all market segments. You will ensure the team remains focused, responsive, and accountable for achieving individual and cluster targets.

This role is located in Matemwe, Zanzibar. You must have the right to work in Tanzania before applying for this role.

ABOUT OUR OFFER

• Competitive salary and benefits package.

• Private health care provided locally and while travelling.

• Opportunity to work with a renowned hospitality brand on a stunning island setting.

• Accommodation and meals provided.

• Dynamic and international work environment.

• Personal and professional growth opportunities.

ABOUT THE JOB

• Supervise, guide, and support the cluster sales team in their daily activities.

• Set individual and team targets, monitor performance, and provide regular feedback.

• Ensure sales leads, proposals, contracts, and client enquiries are handled accurately and within agreed timelines.

• Develop and implement sales action plans with the Director of Sales.

• Manage key accounts and identify new business opportunities across leisure, corporate, groups, and MICE segments.

• Monitor account production, market trends, competitor activity, and sales performance.

• Represent both hotels during sales calls, trade fairs, exhibitions, FAM trips, and site inspections.

• Lead the process of contracting, tactical promotions, joint marketing activities, and partner negotiations.

• Coordinate closely with Revenue, Marketing, Reservations, and hotel operations.

• Track group and MICE opportunities, conversion, and lost business.

• Prepare regular sales reports and updates for the Director of Sales.

• Coach and develop the sales team while promoting collaboration, accountability, and high service standards.

• Assist the Director of Sales with other sales-related responsibilities as required.

ABOUT YOU

• Experience in hotel sales, preferably within a cluster or multi-property environment.

• Strong leadership, communication, negotiation, and account-management skills.

• Commercially focused, organised, proactive, and results driven.

• Able to manage multiple priorities in a fast-paced environment.

• Strong analytical skills and attention to detail.

• Proficient in Microsoft Office and relevant hotel systems.

• Willing to travel locally and internationally when required.

TUI Group is the world’s number one integrated tourism business. TUI Hotels & Resorts comprises over 400 hotel properties with 12 core brands that cover all areas of the leisure hotel market from price-conscious to luxury brands.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.