About the role
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together. Description
At United, we care about our customers. To be the best airline in aviation history, we need to deliver the best service to our customers. And it takes a whole team of dedicated customer-focused advocates to make it happen! From our Contact Center to customer analytics, insights, innovation, and everything in between, the Customer Experience team delivers outstanding service and helps us to run a more customer-centric and dependable airline.
Job Overview and Responsibilities
United Airlines is set to expand its fleet size and route network in the near future. The goal of this team is to help empower stakeholders across operating teams with timely and relevant data driven insights to help meet the challenges of scaling the airline, while continuing to maintain dependability and customer focus.
Extract data from a variety of sources to assist in building operational dashboards and reports
Leverage data from a variety of sources to analyze business performance and provide actionable insights
Support creation of presentations for United leadership and external stakeholders
Execute solutions to business problems using data mining and data analysis
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.
What’s needed to succeed (Minimum Qualifications)
Bachelor's degree
Bachelor's degree in a quantitative field like Math, Statistics, Computer Science, Engineering, or related field required
0 to 2 years of experience in analytics
Analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information
Attention to accuracy and detail
Must be legally authorized to work in India f…
