About the role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
GROUND NETWORK SPECIALIST (STARLINK)
SpaceX is designing, building, and deploying the world’s largest network of ground station antennas – the Starlink gateways. Through our gateways, the Starlink satellite constellation is filling in the gaps in global connectivity. Want to help build the next era of Internet?
We are looking for creative and driven field specialists to solve issues affecting sites and antenna availability. You will become an expert in the hardware and operations of our gateways - just bring your love of cross-disciplinary problem solving! Specialists on this team are curious, love to learn new things, and work effectively in a fast-paced and cross-disciplinary team environment.
RESPONSIBILITIES
Deploy, troubleshoot, and repair Starlink ground hardware as part of a close-knit team of exceptional engineers and specialists
Travel internationally and domestically to resolve hardware issues affecting Starlink user service
Diagnose failures within fiber optic circuits and execute repairs to bring system back to full operation
Investigate and resolve issues with onsite commercial network and routing hardware
Improve existing, and create new, training documentation for continuous improvement of team skills
BASIC QUALIFICATIONS
High school diploma or equivalency certificate
2+ years of experience as a mechanic or technician in an engineering field (e.g. telecom, internet service provider, etc.)
PREFERRED SKILLS AND EXPERIENCE
Strong knowledge of standard computer skills: MS Office, Visio, and web applications
Meticulous attention to detail, standards, and documentation
Ability to read, understand, and follow electrical/mechanical drawings and schematics
Experience in cell tower and site construction or maintenance
Experience with low earth orbit tracking antennas, stabilizers, or VSAT antennas
Experience working with fiber optics; network and telephony installa…
