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Intern, Automation and Innovation
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Singapore
SATS
About Us Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. S…
Apply by 29 Oct 2026Posted 2 hours agoCorporate & Administration
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Administrative Assistant
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Singapore, SG, 797800, Singapore
Jet Aviation
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 5,000 employees, and some 50 locati…
Apply by 29 Oct 2026Posted 2 hours agoCorporate & Administration
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Intern, Process Improvement and Knowledge Management
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Singapore
SATS
About Us Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. S…
Apply by 29 Oct 2026Posted 2 hours agoCorporate & Administration
View role →
Intern, Training
NEW
Singapore
SATS
About Us Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. S…
Apply by 29 Oct 2026Posted 2 hours agoTraining & Instruction
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Intern, Business Support
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Singapore
SATS
About Us Headquartered in Singapore, SATS Ltd. (SGX stock code: S58) is one of the world’s largest providers of air cargo handling services and Asia’s lead…
Apply by 29 Oct 2026Posted 24 hours agoCorporate & Administration
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Manager, Talent Acquisition
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Singapore
SATS
About Us Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. S…
Apply by 29 Oct 2026Posted 24 hours agoHR & People
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Intern (Training Kitchen)
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Singapore
SATS
About Us Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. S…
Apply by 29 Oct 2026Posted 24 hours agoCatering & In-flight Services
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Intern, Installation
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Singapore
SATS
About Us Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. S…
Apply by 29 Oct 2026Posted 24 hours agoCorporate & Administration
View role →
Intern, Flight Controller
NEW
Singapore
SATS
About Us Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. S…
Apply by 29 Oct 2026Posted 24 hours agoCorporate & Administration
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Intern, Operations Capability & Development
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Singapore
SATS
About Us Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. S…
Apply by 29 Oct 2026Posted 24 hours agoCorporate & Administration
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Intern, Compliance
NEW
Singapore
SATS
About Us Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. S…
Apply by 29 Oct 2026Posted 24 hours agoSafety & Compliance
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Intern, Operational Excellence Outreach
NEW
Singapore
SATS
About Us Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. S…
Apply by 29 Oct 2026Posted 24 hours agoCorporate & Administration
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Project Officer

Etihad Airways · Abu Dhabi, United Arab Emirates

Apply on Etihad Airways Full posting

Field: Corporate & Administration
Contract: Full time
Location: Abu Dhabi, United Arab Emirates
Posted: 18 hours ago

About the role

Project Officer Full-time Division: Operations & Guest Experience Make an Impact Behind Every Customer Interaction At Etihad, every customer journey is powered by exceptional people, robust processes, and continuous innovation. We are looking for a highly analytical and proactive Project Officer to join our Contact Centre Business Improvement team. This is a unique opportunity to shape how knowledge, processes, systems, and operational improvements are delivered across our global Contact Centre network. Working closely with the Manager Business Improvement, you will play a key role in driving projects, enhancing knowledge management practices, supporting vendor performance, and delivering insights that improve both employee and customer experiences. If you enjoy solving complex challenges, working with data, improving processes, and collaborating with diverse stakeholders, this role offers excellent exposure and growth within a dynamic airline environment. What are the accountabilities Coordinates and monitors Contact Centre projects and business improvements across technology, processes, people, policies, and vendors. Supports vendor manpower services, technology deployments, and operational improvements with internal and external stakeholders. Engages stakeholders to review progress, validate requirements, manage relationships, and communicate project and Knowledge Base updates. Creates, maintains, and governs Knowledge Base articles and pre-written content for clarity, accessibility, and style compliance. Works with Operations, Quality, IT, and service providers to identify content gaps and improve Knowledge Base accuracy and usability. Optimizes Knowledge Base structure, records, content organization, and search to improve access, data integrity, and user experience. Manages monthly vendor Knowledge Assessments, including coordination, completion tracking, dashboard updates, reporting, and follow-up. Reviews Knowledge Base content for business relevance, operational needs, and compliance with Etihad policies and requirements. Documents business and technical requirements and uses operational data, customer insights, and best practice to recomm…

You apply on Etihad Airways’s own careers page. Aviyond never sits between you and the employer.