About the role
POSITION SUMMARY
The Regional Account Manager, Commercial (RAM) is a strategic, consultative sales professional responsible for prospecting, cultivating and penetrating sales within selected (named) corporate/regional accounts. The RAM also prospects for large, strategic corporate customers that can be added into the portfolio. Following the FXO sales process, this position will identify, acquire, activate and grow FedEx Office customers. The RAM serves as the primary contact for developing long-term customer relationships and negotiating, securing, and activating program purchase commitments at established price levels. The RAM uses business acumen to identify unique solutions from the FedEx Office (FXO) suite of products and services that match the customers’ business objectives. The portfolio's assigned customers are primarily located in North California. Applicants should reside in Nor Cal. This is a work from home position.
GENERAL DUTIES AND RESPONSIBILITIES
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Serves as a trusted advisor to the customer using a proactive, strategic approach, while developing tactical plans to drive the strategy and revenue delivery
Achieves all sales activity standards, and revenue and performance objectives related to retention and growth of both existing and new customer prospects
Upon identifying customer business objectives, identifies and demonstrates how FXO products and services meet customer needs
Develop strategies to grow, enhance and maintain long-term profitable customer relationships
Actively partner with both Sales and Operations leadership
Engage resources required, both corporate and field, to support sales implementation and activation efforts
Function as liaison between customer and FXO corporate teams, plus vendor partners as needed
Manage the entirety of assigned customers and travel when necessary to locations (with possible national travel) within the account, as required to include scheduling and conducting regular in-person visits to new and existing customers
Provide pricing information and pricing levels to n…
