About the role
Join GTS Europe Planning & Engineering as a Business Analyst and be at the forefront of transforming how our organization works.
In this high-impact role, you will partner with Operations, Technology, Regulatory, Compliance, and Business teams to analyze, redesign, and optimize Business flows, driving productivity, efficiency, and operational excellence.
Leveraging your expertise in business analysis, and continuous improvement, you will shape scalable, future-ready solutions that align with strategic goals, streamline workflows, and elevate service delivery. If you're passionate about innovation, collaboration, and creating meaningful business impact, this is your opportunity to help build the smarter, more efficient organization of tomorrow.
We have an exciting opportunity for you to join our team as a Planning & Engineering Business Analyst (Associate - Standard - Senior):
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
What you will be doing:
Gather, validate and document detailed business needs, user stories, and functional specifications
Evaluate business requests and needs against the corporate strategy
Hand-over requirements to development teams
Support user-acceptance testing (UAT) and assist with change management
Recognize and recommend opportunities for innovations
Take ownership of initiatives and work independently to successful conclusion
Maintain close partnerships with collaborating departments e.g. IT, Operations and Regulatory.
Engage with all levels of business stakeholders to identify business needs
What do you bring with you:
Strong analytical thinking capabilities
Excellent interpersonal & communication skills with the ability to interact effectively…
