About the role
Role Overview:
Reporting to the Director of Procurement, Process, and Strategy, this role will advance Supply Chain and Procurement Excellence at WestJet by leading procurement communications, training, and change enablement. Working across Procurement, business units, corporate functions, and suppliers, the successful candidate will help employees adopt procurement systems, policies, processes, and new ways of working.
The role is accountable for ensuring that Supply Chain and Procurement employees and stakeholders understand and can effectively use procurement systems, tools, policies, processes, and procedures. It will also translate the team’s capability and functional excellence strategy into clear communications that explain the vision, progress, and expected business outcomes.
The successful candidate will bring exceptional communication skills and significant experience strengthening functional capability through modern communication, training, and change management practices. As part of the Process and Strategy team, the role will help develop and improve the technology and data roadmap, process documentation, talent and engagement plans, continuous improvement and benchmarking practices, and category and supplier performance capabilities.
As the lead communications resource for Supply Chain and Procurement, this role will develop and deliver executive communications and presentations – including value creation updates, business-unit training, system functionality updates, supplier communications, cross-functional process improvement communications, transformation change plans, employee scorecards, town halls, and business review materials.
The role will identify and implement opportunities to improve standardization, efficiency, and ways of working. Working with system users and partner teams, the role will also identify process and system risks, recommend and implement effective controls, and communicate the procurement enablement journey to stakeholders.
Success in this role will be demonstrated through strong stakeholder adoption of procurement processes and systems, accessible and current training and knowledge content, effective change implementat…
