About the role
This position will be hybrid in: Memphis, TN / Plano, TX / Pittsburgh, PA. Candidates must live within a commutable distance from Memphis, Plano, or Pittsburgh to be eligible for this role. Employees will be required to work at a FedEx office location up to several times per week.
This role is a multi-level role encompassing the job profiles below. Candidates will be offered the role they are best suited for based off of years of experience, education, & experience.
Job Profile Summary
Under limited supervision, designs, develops, troubleshoots and debugs moderately complex software programs for enhancements and new products.
Essential Functions
Responsible for moderately complex concept design through the full development life cycle.
Prepares and conducts systems programming test requiring interfacing and software tests.
Perform other duties as assigned: Work on embedding pre-trained Machine Learning, LLM (Large Language Models) and advance chatbot technologies into workflows to drive automated reasoning and operational efficiencies
Design, develop and deploy Agentic AI workflows and autonomous AI agents capable of reasoning, interacting with users, and executing actions via system APIs
System Integration – work closely with other IT teams and architects to ensure chosen technologies avoid redundancy, align with standard frameworks, and fit the organization ecosystem. Contribute to Spec-Driven Design and Solution Design Documents focusing on modular and reusable code
Workflow and Automation – analyze and design process workflows, build, test, and implement AI-driven solutions to optimize business operations. Assess AI opportunities from both a business and technical standpoint, perform POCs and feasibility studies and develop optimal solutions
Ability to mentor and bring team along with AI-thinking
Minimum Education
Bachelor’s Degree in computer science, engineering, or information systems or related field and/or equivalent.
Minimum Experience
Two (2) years qualifying work experience in information technology or engineering environment. A related advanced degree may offset the related experience requirements.
Knowledge, Skills, and Abilities
Strong…
