About the role
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
Agents will be in contact with flight crews, passengers, and other customers, providing necessary information concerning travel.
What you'll do
In charge of security screening and passenger service procedures at check-in and in the gate area
Provides assistance to passengers as requested or required
Process reservations, issue tickets and provide required check-in processes, ensuring compliance with all travel documentation and security procedures
Checks baggage and informs passenger of excess baggage charges in accordance with tariff rules
Able to lift and carry bags and boxes weighing up to 70 lbs
Ability to stand for prolonged periods of time
Minimum Qualifications- Education & Prior Job Experience
High school diploma
Must have working knowledge of sabre
Ability to work a variety of shifts, according to operational needs
Willing to work weekends and shifts
Excellent customer service, communication, and organizational skills
Excellent personal grooming established by company standards
Proactive team player
Must have the ability to work under pressure
Must be able to read, write, fluently speak and understand English and the native language
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and suppor…
