About the role
Qatar Airways Cargo is seeking a commercially minded product leader to shape, grow and future-proof its global product portfolio. Based at our Doha headquarters, you will report to the Senior Vice President Cargo Revenue Management. You will work across Commercial, Operations, Digital and our strategic airline partners to turn market opportunities into products our customers value and our network can reliably deliver.
About the Role
As Head of Cargo Products, you will own the strategy, design, launch, lifecycle and commercial performance of Qatar Airways Cargo's product portfolio. This covers special handling and time-critical products such as pharma, perishables, live animals, express, high-value and e-commerce. You will lead a team of subject matter experts and make sure every product has a clear value proposition, is priced to maximise yield, delivers consistently across our network and our joint business partners' networks, and drives profitable growth.
Key Responsibilities
Product Strategy & Portfolio Management
Set the global product strategy and roadmap in line with Qatar Airways Cargo's objectives.
Own the full product lifecycle, from idea and business case through launch, performance tracking, improvement and retirement.
Set KPIs for each product and review portfolio performance regularly with Sales, RM and Operations.
Prepare business cases for new products and investments, including financial return, risk, and brand and reputation impact.
Commercial Development & Go-to-Market
Find and prioritise growth opportunities by vertical, lane and customer segment, and turn them into product growth plans in close cooperation with Sales.
Run product launches and relaunches, including value propositions, positioning, and commercial and training materials, with the Sales, Marketing and regional teams.
Build and strengthen relationships with key shippers, manufacturers, forwarders and industry bodies to shape the portfolio and support commercial success.
Strategic Airline Partnerships & Joint Businesses
Work closely with joint business partners, including IAG Cargo and MASkargo, to develop and roll out joint product offers.
Align product definitions,…