About the role
Company Description
Let your passion fly!
We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart.
All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go!
Role Introduction
The Duty Airport Manager is responsible for leading and coordinating airport operations during the assigned operational shift, ensuring safe, efficient and compliant service delivery in accordance with established safety, security and quality standards. The role provides operational leadership to the airport team and suppliers on duty, manages operational issues and disruptions, and supports the Airport Manager in delivering station and Airport Service Delivery priorities.
Safety
Promote a proactive safety culture during the assigned shift, supporting compliance with established safety, security and quality standards.
Support the Airport Manager and teams in implementing approved safety and quality programmes at station level.
Execute corporate safety, security and quality policies during shift to ensure compliance by employees and suppliers.
Support local airport management in identifying, assessing and escalating personal, safety and security risks.
Act as the Airline's Operational Duty Holder (ODH) delegate at the airport, adhering to the risk escalation process to the Functional Duty Holder (GM ASD).
Operational Excellence
Implement Airport Service Delivery priorities in daily shift operations.
Support continuous improvement in operational performance by providing feedback and implementing agreed actions.
Act as the operational escalation point for airport team and suppliers on duty.
Conduct quality control checks on station and supplier performance to ensure compliance with standards.
Monitor operational and supplier performance an…
