About the role
A career without limits
As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The role: Airport Manager – Bermuda (BDA)
At British Airways, our airport teams are at the heart of delivering the safe, secure and punctual operation our customers depend on, while ensuring they receive an excellent experience throughout their journey.
As an Airport Manager at BDA, you’ll lead and support our Customer Service team and take overall accountability for the performance of the station. From delivering operational and customer service standards to maintaining safety and security compliance, managing budgets and building strong supplier relationships, you’ll play a key role in ensuring the successful day-to-day operation of British Airways in Bermuda.
You’ll work closely with airport authorities, government agencies, Ground Handling Agent teams, suppliers and colleagues across British Airways, bringing strong leadership, sound judgement and a collaborative approach to deliver consistently high standards.
What you’ll do
Lead, coach and develop the team to deliver excellent customer service.
Drive strong colleague engagement and operational performance.
Deliver station KPIs and customer service targets.
Ensure effective service recovery when required.
Maintain full safety, security and audit compliance.
Represent British Airways with airport authorities and customers.
Manage station budgets and maintain financial compliance.
Manage…
