About the role
Kia ora!
Help shape how knowledge is shared, retained, and continuously improved across one of New Zealand's most complex supply chain environments. In this role, you'll make it easier for our teams to access the right information, build capability, and deliver with confidence, creating lasting impact across the business.
As part of our Supply Chain team, you'll play a key role in strengthening the systems, governance, and frameworks that support documentation, training, and competency management. With a strong reputation for culture, service, and innovation, Air New Zealand is consistently ranked as one of New Zealand's most attractive employers. Behind the scenes, our corporate teams are shaping strategy, driving performance, and supporting a thriving, future-fit business.
About the role
Lead the governance, maintenance, and continuous improvement of Supply Chain documentation, ensuring information is accurate, accessible, and consistently managed across teams
Partner with subject matter experts and Learning teams to develop technical procedures, operational training programmes, and competency frameworks that build capability across Supply Chain
Identify knowledge gaps, support continuous improvement initiatives, and provide reporting and insights that help leaders strengthen team capability and performance
Build strong relationships across the business to champion knowledge sharing, support change, and embed best practice documentation and training standards.
What we're looking for
Experience in documentation, training, or knowledge management, ideally within a Supply Chain environment
Proven ability to develop document management systems, training programmes, and governance frameworks that support operational excellence
Strong communication and stakeholder management skills, with the ability to influence, collaborate, and build trusted relationships
A continuous improvement mindset, with strong organisational skills and the ability to manage risk in a practical and proactive way
A relevant tertiary qualification is desirable. NZPICS CPIM and/or Lean Six Sigma qualifications are advantageous but not essential.
What we can offer you:
We want our peo…
