About the role
Position Summary
The Instructor is responsible for providing initial and recurrent training for the Dispatch department including Dispatchers, Load Planners, Air Traffic Services and others, as required. The Instructor will work closely with the Manager System Operations Training to ensure that the training programs reflect published policies and that the best possible use of course delivery and technology is in place in all training programs.
Essential Responsibilities
Provides training for JetBlue crewmembers to include Dispatchers, Load Planners, other Instructors, and others, as required.
Effectively and independently conduct assigned instructional events through their scheduled completion, maintaining effective communication, learner engagement, instructional quality, and the ability to provide required instruction, direction, feedback, and evaluation throughout the full duration of the event.
Effectively and independently conduct assigned instructional events in accordance with the curriculum, lesson plan, applicable training standards, and regulatory requirements
Actively manages the pace, depth, and delivery of instruction to make effective use of all time available, including providing additional explanation, practice, coaching, feedback, remediation, evaluation, or enrichment appropriate to learner performance.
Assist with courseware development, audits, and other collateral duties
Maintain Dispatch Crewmember qualification and currency
Works occasional shifts in the SOC in qualified roles
Other duties as assigned
Minimum Experience and Qualifications
High School Diploma or General Education Development (GED)
Valid FAA Aircraft Dispatcher Certificate
Two (2) years operational experience as an Aircraft Dispatcher in Part 121
Successful completion of JetBlue’s Dispatch qualification program and maintained currency
Thorough understanding of 14 CFR Parts 65, 91, 110, 121, and other applicable regulations
Thorough understanding of dispatch subjects and Air Traffic Control
Excellent coaching skills and the ability to motivate and mentor students
Proficient with the Microsoft Office suite
Excellent written and verbal communication skills
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