About the role
Overview WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work ® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job?
The adventure begins right here, with you, at SITA.
ABOUT THE ROLE & TEAM
To assure SITA's competitive strength and business growth globally.
Perform all Service Operations activities according to SITA standards and procedures.
Maximizing customer satisfaction by the delivery of first-class support activities and integrating well in a multicultural, fast paced, international organization.
To manage and assist the Service Operations team.
WHAT YOU'LL DO
Provide L3 support for network-related issues, including troubleshooting and resolving complex network problems.
Monitor network performance and ensure high availability and reliability of network systems.
Configure and maintain network devices such as routers, switches, firewalls, and load balancers.
Implement and manage network security measures to protect against unauthorized access, vulnerabilities, and threats.
Collaborate with other IT teams to design and implement network solutions that meet business requirements.
Perform network upgrades and patches to ensure the latest security and performance enhancements are in place.
Document network configurations, processes, and procedures for future reference and compliance purposes.
Provide technical guidance and mentorship to junior network engineers and support staff.
Qualifications MUST TO HAVE
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 8 years of experience in network administr…
