About the role
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together. Description
Our Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.
Job Overview and Responsibilities
The Managing Director, NOC Daily Operations is responsible for the short-term strategic and tactical administration of NOC policies and procedures to ensure the successful achievement of daily network operating objectives. This position has administrative oversight of the Network Director and UAX Network Manager teams, and coordinates their policies, training, IT, and staffing.
Responsible for developing NOC policies and procedures and coordinating supporting IT initiatives to ensure compliance with corporate reliability objectives
Supports cross-functional initiatives through leadership and project management. Works collaboratively with leaders from Airport Operations, Tech Ops, Flights Ops, and others
Supervises the administrative, training, and standardization functions of Network Directors and UAX Network Managers
Communicates planning and strategy directly to company officers
Serves as an escalation point-of-contact for daily irregular operations and EOC coordination
Drive adoption of innovative operating models and decision-support capabilities that enhance situational awareness and speed of recovery.
What’s needed to succeed (Minimum Qualifications)
Bachelor's degree in Aviation, Airline Management, Business, Engineering, or related field (or equivalent experience).
10+ years operational leadership experience in a fast-paced, multi-faceted 2…
