About the role
Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
We are seeking a strategic, data-driven leader to manage a high-performing and worldwide located team of Payment Solution Specialists. In this role, you will oversee the end-to-end implementation and optimization of payment solutions for Agencies, Airlines, and Hotels. You will act as the primary bridge between your team and cross-functional departments (Engineering, Product, commercial teams, etc.), ensuring seamless collaboration. Additionally, you will drive our operational reporting strategy, analyzing team KPIs and customer data to deliver actionable insights that elevate our products and customer success metrics, with special emphasis in process improvements.
Team Leadership & Optimization
Lead, mentor, and develop a team of payment specialists in pay in solutions, fostering a culture of high performance, continuous learning, and customer-centricity.
Allocate resources, manage team workloads, and prioritize competing tasks to ensure timely and successful payment solution implementations for our global travel customers.
Serve as the senior escalation point for critical customer and commercial team enquiries, onboarding challenges, and technical troubleshooting.
Cross-Functional Coordination & Strategy
Act as the primary liaison between your team and software engineering, product management, and commercial departments to ensure payment solutions are customized, secure, and seamlessly integrated.
Spearhead collaborative initiatives across departments to eliminate bottlenecks, improve internal workflows, and accelerate the time-to-market for new customer payment…
