About the role
What You Will Do
As a Customs Regulatory Advisor, you will serve as the key expert on Vietnam customs regulations and international trade compliance, ensuring all FedEx import and export operations are fully compliant with the General Department of Vietnam Customs (GDVC) and relevant ministries (e.g., MOF, MOIT). You will support smooth clearance operations, minimize regulatory risks, and enable efficient cross-border shipment movement while maintaining high service standards.
Key Responsibilities
Act as the subject matter expert on Vietnam customs regulations, import/export laws, and trade compliance requirements
Interpret regulatory updates (Circulars, Decrees, HS classification rules) and translate them into operational procedures
Ensure full compliance with Vietnam Customs (GDVC) regulations, including declaration accuracy, valuation, and duty/tax requirements
Partner with clearance operations to resolve complex customs issues and minimize shipment delays or holds
Liaise with customs authorities, inspection agencies, and relevant ministries (MOF, MOIT, MARD, MOH) to manage regulatory matters
Provide advisory on HS code classification, customs valuation, origin rules (CO), and special permits
Monitor KPIs (clearance time, compliance rate, exception rate) and drive continuous improvement initiatives
Identify regulatory risks and implement mitigation strategies to prevent penalties, fines, or shipment delays
Support internal and external audits, ensuring compliance readiness and documentation accuracy
Develop and conduct training programs to enhance employee knowledge of Vietnam customs processes and compliance standards
Drive standardization and process optimization across clearance operations to improve efficiency and accuracy
Collaborate with regional/global regulatory teams to align Vietnam operations with FedEx global compliance standards
Support digitalization initiatives (VNACCS/VCIS system, e-customs processes) to improve clearance efficiency
Key Requirements
Bachelor’s degree in International Trade, Logistics, Supply Chain, Law, or related field
Minimum 7 years of working experience related industries and background.
Licensed Customs…
