About the role
Job Posting Title
Manager, ATS Learning Policy and Quality Job Category
Learning & Development Language Requirements
Bilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré. Flexible Work Agreement Type
Hybrid / Hybride Posting End Date
2026-10-13 Job Grade
L1 Zone B Pay Range
Commensurate with Experience / Selon l’expérience Job Summary
The Manager, Air Traffic Services (ATS) Learning Policy and Quality is primarily responsible for the development and oversight of the ATS Learning policy framework and ensuring regulatory compliance through auditing. The role is also responsible for integrating quality assurance and alignment to the NC-QMS Program while focusing on the effectiveness of internal processes and continuous improvement.
Possible Work Locations: Ottawa Head Office, Gander ACC, Moncton ACC, Montreal ACC, Toronto ACC, Winnipeg ACC, Edmonton ACC, or Vancouver ACC. What NAV CANADA offers you
Challenging, team-oriented work environment
Competitive compensation and flexible benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce
In this role you will
Develop, implement, and evaluate ATS Learning policies through stakeholder collaboration, feedback, and engagement.
Analyze performance and effectiveness of ATS Learning policy, integrated Quality Assurance, and compliance processes.
Conduct training reviews related to student progression to ensure compliance with ATS Learning policy.
Develop and maintain ATS Learning Audit Framework, processes, and tools.
Conduct audits to evaluate compliance with internal and external regulatory standards.
Identify trends and non-conformities through audit activities and recommend, monitor, and report on corrective actions and mitigations.
Report on compliance audit, corrective action, and process improvement trends and performance.
Education
Successful completion of post-secondary education with specific knowle…
