About the role
About FlightSafety International
FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.
Purpose of Position
The Program Manager’s primary role is to effectively manage and supervise a team of certified instructors within the assigned program(s), to ensure delivery of training meets or exceeds client and customer needs. The Program Manager is also responsible for development, modification, maintenance and delivery of program course material and assists in the certification of flight training devices, as applicable, to support training delivery.
Tasks and Responsibilities
Manage daily training and checking activities of instructors, including regular monitoring of scheduling and schedule changes, ensuring schedule optimization, managing availability and staffing through review and approval/denial of leave and time off requests, conducting team meetings or other routine communications with instructors regarding their daily work, and resolving client and/or instructor questions and conflicts using management discretion, independence, and Company policy.
Manage program instructors’ performance by providing timely formal and informal feedback and coaching, conducting observations of instructor training and checking activities, preparing annual and mid-year performance appraisals, and when appropriate, preparing and managing performance improvement plans.
Hold instructors accountable to comply with FlightSafety policies and procedures by recommending disciplinary action to DOT/DOMT and conducting disciplinary meetings and/or counseling/coaching with direct reports.
Recommend annual merit-based salary changes for instructors using discretion within budget parame…
