About the role
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This job is a member of the Inflight Entertainment and Connectivity (IFEC) Engineering Team within the Integrated Operations Division.
Responsible for providing Engineering support for the maintenance and operation of aircraft and related equipment. This job also establishes and assists maintaining aircraft and component standards within areas of responsibility.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
This position is to provide on-site operational support to WIFI and IFE operations at the airport and remote support to line stations and maintenance bases, including but not limited to ensure monthly media is duplicated and distributed to maintenance in a timely fashion, monthly IFEC operational checks, support IFE software
loads via EO or EA written by IFE Engineering, perform reviews of BITE data to identify performance trends, review overnight workload for IFE issues and attend evening maintenance planning meetings.
Develops daily action plans, routing and manpower requests while conducting meetings with production teams
Investigates IFE and WiFi System reliability issues and processes in coordination with DFW Engineers as directed
Liaison with local Maintenance Management & Production Control for assignment of IFE and WiFi system related items to the respective aircraft workload
Follow-up with local stores and materials mana…