About the role
Company Description
Let your passion fly! We’re proud to be one of the world’s leading airlines. Ourreputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straightfrom the heart. All of this is possible due to our talented people who shareour passion for aviation and our commitment to being the best. Our globalfamily can open up a world of opportunities for you. This means that your firstrole at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go!
Role Introduction
The Senior Airport Lead coordinates assigned day-to-day operational activities at the airport. The role supports the Airport Manager / Duty Airport Manager by guiding frontline colleagues, ground handlers and other partners during assigned operational activities to help deliver smooth and efficient operations in full compliance with established safety and security standards. The role also supports the delivery of the best possible airport experience, helping ensure every customer feels valued, recognised and cared for.
Safety
Support the execution of corporate safety, security and quality policies during assigned turnaround activities, observing compliance with applicable regulatory requirements and quality standards and escalating risks or issues for the station, employees and suppliers as required.
Support local airport management in identifying and mitigating personal, safety, and security risks for employees and suppliers by actively promoting and advancing a zero‑tolerance safety and security culture.
Support timely risk escalation in accordance with established processes, including to the Functional Duty Holder (GM ASD) where required by airport management.
Operational Excellence
Coordinate assigned turnaround activities and guide Ground Handling Agent teams during the operation. Support the implementation of innovative ideas.
Conduct flight briefings to support safe and effective day‑to‑day operations.
Assist in observing operational delivery and productivity outcomes against established standards and targets, escalating issues or trends to…