About the role
Kia ora!
Air New Zealand is on an accelerated journey to deliver the best flying experience on Earth. Our purpose is to enrich our country by connecting New Zealanders to each other and New Zealand to the world. As part of our brand promise, we embrace Manaaki - taking care further than any other airline and creating meaningful experiences that empower and connect.
To support this vision, we are seeking an experienced Programme Manager (Delivery and Performance Specialist) to help teams and leaders deliver complex, cross-functional initiatives with greater pace, predictability and value.
This isn't your standard Programme Manager role. We're looking for a delivery professional with deep agile project and programme management expertise, plus strong systems thinking, coaching and change capability. You'll work across squads, operational teams, technology partners and vendors to turn strategy into clear outcomes and manageable increments.
You'll take a hands-on, 'roll your sleeves up' approach: making priorities and trade-offs visible, managing flow and dependencies, unblocking progress and using evidence to improve forecasting. You won't just maintain the plan - you'll shape the environment that helps teams deliver.
You'll apply Air New Zealand's operating model and agile principles pragmatically, coaching leaders and teams and strengthening adoption without turning agile into a compliance exercise.
Key Roles and Responsibilities
Orchestrate end-to-end delivery across complex, multi-team initiatives, aligning scope, timing, dependencies, decisions, vendors and strategic outcomes.
Shape objectives into clear customer, operational and commercial outcomes, prioritised work, value slices and release plans that deliver value incrementally.
Establish fit-for-purpose planning, governance, cadences, reporting and decision forums; keep priorities, work in progress, trade-offs, spend, forecasts and delivery confidence visible.
Manage flow, critical paths, risks, issues and dependencies, making constraints visible and unblocking progress as context changes.
Optimise delivery systems, team interactions and operating rhythms; integrate internal and vendor delivery an…