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Employer:Wheels Up Posted:Last 7 days

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Flight Services Manager
NEW
United States
Wheels UpFull time
Overview Join Our Team at Wheels Up At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the i…
Posted 23 hours agoSales & Marketing
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Flight Services Manager

Wheels Up · United States

Apply on Wheels Up Full posting

Field: Sales & Marketing
Contract: Full time
Location: United States
Posted: 23 hours ago

About the role

Overview Join Our Team at Wheels Up At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms. And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer. Responsibilities Role Overview: What You’ll Be Doing In this role, you will coordinate the end-to-end execution of client trips by managing key operational details and ensuring flight itineraries are accurate and aligned. You will work closely with the Relationship Manager and internal teams to deliver exceptional day-of-flight experiences while handling any irregular operations with precision, care, and professionalism. This is a key role ensuring operational excellence and member satisfaction. Your Key Responsibilities (Essential Functions) Collaborate with assigned Relationship Manager to prepare and finalize accurate, high-quality flight itineraries Coordinate off-fleet quotes using Avinode and internal processes, reviewing and confirming operational alignment Conduct final quality checks on trip details, including catering, ground transportation, FBOs, and crew coordination, ensuring internal teams are informed Send timely day-before and day-of-flight communications to clients, including confirmation emails and app updates Proactively manage IROPs (irregular operations) by coordinating internally and communicating clear, and timely updates to the client Serve as a central point of contact for last-minute changes, ensuring logistics are swiftly adjusted and clearly communicated Maintain accuracy across platforms, documentation, and communicati…

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