About the role
Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
Team Description
At Sabre, our API Support team plays a key role in enabling innovation across the travel industry. We partner with global and online travel agencies, startups, and development companies to help them integrate Sabre’s powerful APIs into their platforms. Our team is the first line of technical support for developers and customers building next-generation travel solutions. We combine deep technical expertise with a customer-first mindset to troubleshoot complex issues, guide integrations, and ensure a seamless experience with Sabre’s technology. If you're passionate about solving problems, working with cutting-edge APIs, and making a real impact in travel tech, this is the place for you, let's get going!
Role and Responsibilities
Responsible for delivering advanced support, resolving complex issues, and providing technical guidance to Sabre's online customers.
Works with developers who are building new applications that consume Sabre APIs, customer representatives, and internal teams, contributing to service improvement, support, and strategic initiatives.
Serves as the first point of contact for online customers, providing guidance on the use of Sabre APIs and tools used in the integration and deployment of their online site.
This process involves validating XML files and schemas, and reproducing customer scenarios in order to debug and/or find possible system bugs.
Investigate and analyze non-conforming SOAP and REST requests, providing guidance to users on issue analysis and resolution.
Involved in customer projects.
What's in it for you?
Working…
