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Instructor Tierra
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PE, Lima (1004, Peru
JetSMART
Misión Asegurar la correcta ejecución de las actividades de instrucción y entrenamiento en simulador A320, de acuerdo con el Programa de Instrucción de la…
Apply by 20 Oct 2026Posted 2 days agoTraining & Instruction
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IOC Performance & Integration Manager

Cathay Pacific · Hong Kong SAR (China), Hong Kong

Apply on Cathay Pacific Full posting

Field: Flight Operations & Dispatch
Contract: Full time
Location: Hong Kong SAR (China), Hong Kong
Posted: 1 day ago

About the role

Role Introduction Reports to: Head of IOC Cathay has established Integration Operations (IOP) with the vision to “orchestrate and deliver operational and safety excellence to enable Cathay to become the world’s most efficient and reliable airline”. Within IOP, the purpose and mission of the Integrated Operations Centre (IOC) is to deliver and execute the schedule on the day of operations to ensure the safe, efficient and on-time movement of our aircraft, crew and customers. The purpose of this role is to strengthen the effectiveness, readiness, and performance of the IOC by providing end‑to‑end ownership of operational performance improvement, operating model evolution, and digital enablement across Operations, Crewing, and Tactical Planning. Key Responsibilities IOC Performance Ownership Own the end‑to‑end performance framework for the Integrated Operations Centre (IOC), translating operational outcomes into actionable insights and driving measurable improvements in On‑Time Performance (OTP), disruption recovery, and network resilience Cross‑Divisional Integration & Alignment Act as the primary integrator across Operations, Crewing, Hub Operations and Tactical Planning, ensuring alignment of priorities, processes, and decision‑making to enable cohesive and effective day‑of‑operations execution People Capability & Role Effectiveness Assess the effectiveness of Controllers, Co‑ordinators, and Duty Managers, identify capability gaps, and work with Quality & Training to drive targeted development actions that strengthen IOC decision quality and execution IOC Operating Model & Process Authority Lead the continuous evolution of the IOC operating model, governance, procedures, and manuals to ensure they remain fit‑for‑purpose, scalable, and aligned with Cathay’s operational and safety objectives Operational Readiness & Change Enablement Ensure IOC teams are operationally ready for system enhancements, schedule changes, new routes, fleet introductions, and abnormal scenarios through structured briefings, simulations, and readiness activities Operational Risk & Assurance Leadership Own and govern the IOC Operational Risk Register, ensuring emerging risks are i…

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Instructor Tierra