About the role
General information
Job Title
Customer Service Agent/WS-OGG
Date
Tuesday, September 29, 2026
Entity
Unifi Aviation, LLC
State
Hawaii
City
Kahului
Base Pay Rate:
$ 18.00
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
P.M. shift
Part Time Days
Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayP.M. shift06:00pm
Requirements and Description
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely. We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
Job Summary: Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Benefits:
Flight Privileges: Offered after 30 days for employees and eligible family members!
Weekly pay for hourly employees (could change it specific to the state e.g. CA)
Full time starts at 30 hours per week!
Paid time off (for full-time employees).
Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
401k for all employees.
Exclusive discounts and additional wellness programs.
Job Duties:
Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
Direct passengers through Customs, Immigration, and Quarantine.
Assist ramp agents to ensure t…
