About the role
Position Summary
The Coordinator Inflight Crew is responsible for all aspects of Inflight Crewmember schedules and all operating pairings and open segments. The Coordinator ensures that during normal and irregular operations (IROP) the integrity of the operation is maintained while ensuring compliance with the Federal Aviation Regulations (FARs), Collective Bargaining Agreements (CBA) and company policies and procedures. The Coordinator demonstrates the highest level of customer service while coordinating with other departments and communicating with Crewmembers.
Essential Responsibilities
Monitor and resolve operational disruptions and legalities for all pairings and schedules of Inflight Crewmembers in accordance with Federal Aviation Regulations (FAR), Collective Bargaining Agreements (CBA) and company policies and procedures
Schedule and allocate Inflight reserve resources for the assignment of open flying and operational coverage. Communicate and coordinate with System Operations to resolve daily operational irregularities
Continuously monitors company Electronic Mail
Make close-in, critical Inflight Crewmember notifications as necessary
Maintain daily checklists, shift logs, and provide verbal briefing as necessary and assigned
Complete other duties as assigned by Crew Services Leadership
Other duties assigned
Minimum Experience and Qualifications
High School Diploma or General Education Development (GED) Diploma
One (1) year of Scheduling and/or Operational Experience
Successful completion of the pre-employment math assessment
Solid computer background including extensive use of Microsoft Office
Ability to work independently with a sense of urgency and attention to detail
Excellent organizational skills
Available for occasional overnight travel (10%)
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required, this position is not eligible for a visa sponsorship
Preferred Experience and Qualifications
Bachelor’s Degree
One (1) year Crew Scheduling experience
Strong verbal and written communication skills
Strong mathematic skills
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