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Employer:Etihad Airways

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50 live jobs · updated 37 minutes ago

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Duty Supervisor - GVA
Geneva, Switzerland
Etihad AirwaysFull time
Duty Supervisor - GVA Full-time Division: Operations & Guest Experience Synopsis Plan, direct and supervise the airport operation, overseeing team and serv…
Closes todayPosted 6 days agoFlight Operations & Dispatch
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Network Planning and Scheduling Manager
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
Synopsis: Etihad Cargo is a transforming business. As the cargo division of Etihad Aviation Group, we provide fast and reliable cargo and air freighter sol…
Closes in 6 daysPosted 7 days agoCorporate & Administration
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Licensed Station Engineer - London Heathrow
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
We are expanding our Line Maintenance International (LMI) function and are looking for experienced LMI Engineers to be based at London Heathrow (LHR). This…
Closes in 2 daysPosted 7 days agoAircraft Maintenance & MRO
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Duty Supervisor - ATL
Atlanta, United States
Etihad AirwaysFull time
Duty Supervisor - ATL Full-time Division: Operations & Guest Experience Job Description In this role, you will plan, direct, and supervise the airport oper…
Closes todayPosted 7 days agoFlight Operations & Dispatch
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Lead Planning Engineer
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
Lead Planning Engineer Full-time Division: Operations & Guest Experience Synopsis The Lead Planning Engineer at Etihad Airways is a key leadership role wit…
Closes in 2 daysPosted 7 days agoAircraft Maintenance & MRO
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Propulsion Engineer
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
Propulsion Engineer Full-time Division: Operations & Guest Experience Job Description Responsible primarily for the compliance with all GCAA CAR-M and CAP-…
Closes in 2 daysPosted 7 days agoEngineering
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Business Solutions Automation Specialist
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
Business Solutions Automation Specialist Full-time Division: Operations & Guest Experience Synopsis Responsible for the development and delivery of Airport…
Closes in 2 daysPosted 8 days agoCorporate & Administration
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Manager - Data Science & Customer Value
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
Manager - Data Science & Customer Value Full-time Division: Operations & Guest Experience Job Description Shape the future of customer experience through d…
Closes in 4 daysPosted 9 days agoIT & Digital
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Licensed Station Engineer - London Heathrow
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
We are expanding our Line Maintenance International (LMI) function and are looking for experienced LMI Engineers to be based at London Heathrow (LHR). This…
Closes in 2 daysPosted 9 days agoAircraft Maintenance & MRO
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Airport Duty Officer - UAE Nationals Only
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
Airport Duty Officer - UAE Nationals Only Full-time Division: People, Government & Corporate Affairs Job Description **Key Responsibilities** In this pivot…
Posted 9 days agoCorporate & Administration
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Technology Supplier & Cost Management Specialist
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
Technology Supplier & Cost Management Specialist Full-time Division: Digital Technology & Innovation Division Job Description Synopsis The Supplier & Cost…
Closes in 2 daysPosted 9 days agoCorporate & Administration
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Data Scientist AI - 36 Months Contract
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
Data Scientist AI - 36 Months Contract Full-time Division: Digital Technology & Innovation Division Job Description Synopsis Join us in shaping the future…
Closes in 2 daysPosted 9 days agoIT & Digital
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Licensed Aircraft Engineer
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
Licensed Aircraft Engineer Full-time Division: Operations & Guest Experience Company Description At Etihad, we’re shaping the next decade of aviation. As p…
Posted 9 days agoAircraft Maintenance & MRO
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Technical Contracts Lead - BFE
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
The Technical Contracts Lead – BFE is a leadership role within Technical Procurement, and you will be responsible for overall technical sourcing, developin…
Posted 10 days agoAircraft Maintenance & MRO
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Cadet Technician Programme - UAE Nationals Only
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
Ready to take your career to new heights? Dream big, fly higher, join Etihad. As the proud national airline of the UAE, we are committed to empowering the…
Posted 10 days agoAircraft Maintenance & MRO
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Manager Recruitment - Revenue & Commercial
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
Manager Recruitment - Revenue & Commercial Full-time Division: People, Government & Corporate Affairs The Opportunity Etihad Airways is continuing an ambit…
Closes in 2 daysPosted 14 days agoSales & Marketing
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Senior Manager, Social Media - UAE Nationals Only
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
Senior Manager, Social Media - UAE Nationals Only Full-time Division: Revenue & Commercial Division Location: Abu Dhabi, UAE At Etihad Airways, we're redef…
Posted 14 days agoSales & Marketing
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HR Officer
Frankfurt, Germany
Etihad AirwaysFull time
HR Officer Full-time Division: People, Government & Corporate Affairs About the Role At Etihad Airways, our international network is growing — and our Peop…
Posted 15 days agoHR & People
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HUB Cargo Officer - UAEN Talents Only
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
HUB Cargo Officer - UAEN Talents Only Full-time Division: Etihad Cargo Job Description Synopsis: On a shift basis, manage and complete tasks set within a d…
Posted 21 days agoCargo & Logistics
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Cargo Supervisor - Zimbabwe
Harare, Harare Province, Zimbabwe
Etihad AirwaysFull time
Cargo Supervisor - Zimbabwe Full-time Division: Etihad Cargo Job Description As a Cargo Supervisor you will be the main point of contact for operational ma…
Posted 22 days agoCargo & Logistics
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KLM Customer Service Agent - Dutch/English

KLM · Amsterdam, Netherlands

Apply on KLM Full posting

Field: Customer Service
Location: Amsterdam, Netherlands
Posted: 1 day ago

About the role

Type of vacancy: Regular City: Amsterdam Hours: 32-40 Education: Mbo Apply before: 10/19/2026 Introduction What do you think of when you think of 'customer service'? Hanging on the phone for minutes waiting for help, while being forced to listen to music? Then you've never spoken to our customer service heroes! They can't wait to help passengers with questions about their trip with KLM. Are you also full of energy, wanderlust and customer friendliness? Become a travel troubleshooter at Cygnific! What are you going to do? As a customer service representative, you are the ears and voice of KLM. You assist passengers on the phone with their questions about bookings, flights, luggage, upgrades, our Flying Blue loyalty program or special requests ("How many bowling balls can I check in?" -> True story!). Finding a quick and suitable solution for every problem is your game. And if possible, you take that extra step to exceed passengers’ expectations. Your onboarding To prepare yourself for your new job, you start with a paid training of 8 weeks at the office. Here you will learn everything about our reservation and CRM (customer relationship management) systems. During this training period you must be available full-time (40 hours per week). After your training you can always contact your colleagues for questions or help; our troubleshooters are also ready to help you! Even after onboarding, we continue to work on your development. In the beginning you will be trained as an agent for one of our departments. You will then broaden your knowledge and be deployed for different products through cross-training. Your profile You have at least a HAVO or MBO 4 diploma. Preferably you have experience working in a call center or customer service. Dutch and English come fluently from your mouth and keyboard (must). You understand how (complex and technical) computer systems work. You have an affinity with KLM, a talent for teamwork and an international outlook. You are willing to work irregular shifts and sometimes work on weekends. During the training you are available 40 hours per week (after two months you can continue to work 40 hours, but 36 hours or 32 hours are…

You apply on KLM’s own careers page. Aviyond never sits between you and the employer.