About the role
Position Overview
The QA Analyst Intern supports the software quality assurance process by assisting with manual testing, documentation, and defect validation. This role is designed for students or early‑career candidates who want hands‑on experience in software testing while learning industry best practices.
Essential Duties and Accountabilities
Execute manual test cases under guidance from senior QA or engineering staff
Assist in validating new features, bug fixes, and integrations
Identify, document, and retest software defects with clear reproduction steps
Help maintain test documentation, including checklists and test cases
Participate in UAT and regression testing activities
Validate basic data accuracy through UI checks or simple queries
Learn and follow established QA processes and standards
Collaborate with developers and analysts during testing cycles
Qualification Requirements
Currently pursuing or recently completed a degree in Computer Science, Information Systems, Engineering, or a related field
Basic understanding of software development concepts
Strong attention to detail and logical problem‑solving skills
Clear written and verbal communication
Ability to follow instructions and ask questions when unclear
Coursework or exposure to software testing or QA concepts is a PLUS
Familiarity with bug tracking tools (e.g., Jira, Azure DevOps) is a PLUS
Basic understanding of web applications or APIs is a PLUS
Introductory knowledge of SQL or data concepts is a PLUS
Experience with Agile or Kanban environments (academic or internship) is a PLUS
Organizational Core Values
Safe – We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
Efficient – We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity as a high-performing organization.
Quality – We are committed to ensuring excellent organizational performance, which produces sustainable and reliable outcomes.
Service – We are dedicated to the service of our customers, our communities and each other.
Behavioral Competencies
Drive…