About the role
Cabin Crew Member, YVR
What this role is all about:
At WestJet, the Cabin Crew Member is a safety critical role. The role of a Cabin Crew Member is to balance delivering a remarkable guest experience while maintaining compliance with our regulated safety standards. Cabin Crew Members are ambassadors, they are what makes us WestJet.
We're looking for candidates who embody our corporate values, who live them whether they are at work or play. You are there to ensure the safety of our guests, while creating the experience our guests have come to know and love about WestJet.
What you will bring to the team:
You will ensure the safety, security, and comfort of all guests, which includes enforcing and following standard operating procedures to ensure compliance with WestJet and Transport Canada regulatory requirements.
You are a true customer ambassador.
You are a multitasker and are comfortable working in a fast-paced and time-sensitive environment, with a positive attitude.
You understand the importance of safely performing on-time and bring a proven track record for punctuality and reliability.
You are a traveler and are flexible to be away from home up to five (5) nights at a time.
At WestJet, a second language is a true asset. As Canada’s favorite carrier, we are proud to offer secondary language services and candidates who speak English and one or more of the following languages are preferred: French, Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Portuguese, Dutch, Hindi, Punjabi, or Tagalog.
Responsibilities:
Enforce and follow all Standard Operating Procedures to ensure compliance with WestJet and Regulatory Standards.
Follow all procedures to properly operate safety and emergency equipment such as oxygen systems, aircraft doors, life rafts, evacuation slides, fire extinguishers, galley equipment, communication equipment, and lighting systems.
Follow all procedures to safely perform on time (SPOT).
Ensure and uphold exceptional traveler service standards, both inflight and on the ground.
Complete service and sales in accordance with WestJet service standards.
Anticipate and adhere to travelers’ needs.
Effectively manage uncomfortable or chall…
