About the role
Job Overview
Under the general supervision of the Communications Manager, with input from other internal stakeholders, assists with the development and execution of integrated communication strategies to support the Airport and its key results. Writes articles, remarks, announcements and other editorial content for all communications channels. Proactively collaborates with the Communications Department and other external departments to align all copy and content to deliver consistent messaging to all audiences. Responsible for developing and creating communications and marketing strategies and identifying new channels based on data-driven analysis and evaluation of existing communications infrastructure. Assists with crisis communications, special events and media relations, depending on the needs of the department.
What you will be doing
Identifies, collects, develops and writes content for employee intranet, digital signs, posters, emails and other communications channels.
Develop and implement communication plans, strategies and public relations/public affairs activities and publicity efforts in support revenue and reputational goals; manages other business-wide external communications initiatives as assigned.
Assists with the development and execution of communication plans to support a variety of organizational objectives; communication plans include identification of various audiences, development of key messages and methods of communication.
Develops, implements and analyzes communications metrics and their associated tools to provide data-driven solutions for internal communications channels.
Collaborates with department colleagues to identify external opportunities to promote internal messaging and news.
Leads or supports communications and marketing efforts related to DFW’s Total Rewards program, which includes pay, time off, wellness, savings, benefits and extras.
Serves as project manager for communications of major Airport initiatives. Maintains graphics library and formats graphics as appropriate for web or print.
Acts as a liaison with other DFW departments to communicate Internal Communication requests and track effective strategies.
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