About the role
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary To efficiently and profitably manage and direct ramp activities by providing a safe, quality product covering a range of ground handling services to its customers. The expected salary is $84,000-100,000/year. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. Job Responsibilities Planning Assist in the preparation of the operating budgets for the following year for prior approval by the General Manager Efficient Resource Planning (manpower, equipment). Must comply with Swissport’s standard operating procedures (SOPs) and policies Quality Management Ensure service levels are achieved Maintain close and effective business relationships with customer, and various control authorities such as Airport Management, Customs, Immigration Establish strong leadership within all supervisors and ramp employees through excellent communication skills and a positive work environment Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage Controlling & Reporting Monitor and control performance KPIs such as Scanning, baggage processing and Aircraft on time arrivals/departures, etc. and ensure they are within established goals Ensure that all records of all transactions relating to the operation are maintained Ensure that administrative and control policies an…
