About the role
Job Purpose
To manage and govern Cabin Crew (CC) and Flight Deck (FD) data with a focus on crew availability, leave management, compliance, and reporting. The role ensures data accuracy, regulatory adherence, and supports operational decision-making through analytics and insights.
Key Responsibilities
Monitor and maintain CC and FD headcount and crew group data, ensuring accuracy and alignment with operational requirements
Track and analyse crew non-availability trends
Manage and resolve crew leave queries, ensuring adherence to defined policies and timelines
Maintain and analyse leave-related data, including:
Leave balance tracking
Auto-assigned leave monitoring
Unplanned / Day Ops leave analysis
Paternity leave tracking
Maternity Leave tracking
Ensure compliance with leave policies and regulatory norms, highlighting deviations and driving corrective actions
Perform Roster Code validation checks to ensure accuracy and compliance with operational standards
Prepare and manage CC and FD deliverables, ensuring timelines, accuracy, and completeness
Develop and maintain dashboards and reports for management review
Identify opportunities for process improvement and automation in crew tracking, leave validation, and reporting
Collaborate with internal stakeholders (Crew Planning, Rostering, Training, HR) to ensure seamless data flow and issue resolution
Technical Skills
Advanced proficiency in MS Excel and Power BI
Strong data validation, MIS, and reporting capabilities
Behavioural Skills
Strong analytical and problem-solving ability
High attention to detail and accuracy
Effective communication and stakeholder management
Strong planning and coordination skills
Education & ExperienceMinimum Qualification
Bachelor’s degree or relevant experience in an airline/aviation operations environment
0–3 years of experience in administrative or operations roles (aviation preferred)
Knowledge of aviation regulations and industry standards
