About the role
Shift
Monday - Friday - 1st Shift (Day) General Summary
The Trainer is responsible for onboarding, mentoring, and training new hires on safety procedures, operational workflows, and powered equipment operation, such as forklifts, to ensure efficiency and compliance with OSHA and company SOPs. Review and analyze work instructions, training materials and work with leadership on any necessary revisions.
Primary Responsibilities
Provide effective initial training and cross training for employees, vendors and agency employees if applicable
Maintain accurate training records and update training materials as necessary to reflect current best practices
Observe trainee performance and provide real‑time coaching and constructive feedback
Identify skill gaps and escalate training or performance concerns to Leadership
Support retraining, refresher training, and cross‑training as needed due to process or quality changes
Support continuous improvement initiatives related to training consistency and workforce readiness
Act as a mentor to new employees, fostering a positive, safety-conscious work culture.
Support continuous improvement initiatives related to training consistency and workforce readiness
All other related duties as assigned.
Required Qualifications & Experience
High school diploma or GED
Prior experience training and/or mentoring employees in a warehouse setting
Ability to clearly demonstrate processes and explain expectations to new employees
Strong communication skills with a patient, supportive coaching style
Attention to detail and commitment to consistent, repeatable training
Basic computer skills for training documentation and tracking
Customer service driven.
Strong team player.
Requirements, Perks, and Benefits (US-Non-Exempt) Physical/Cognitive Requirements (with or without accommodation)
Ability to follow policies and
Ability to read, write and interpret
Ability to add, subtract, multiply and
Ability to use hands to finger, handle, or
Ability to sit/walk/stand for duration of shift
Must possess visual acuity to perform essential job
Ability to conduct physical tasks with a full range of motion throughout the warehouse
Ability…