About the role
Cargo Service Specialist
Cathay Pacific
Airport & Cargo Operations
Cargo Department
Permanent
Shanghai, Chinese Mainland
Application deadline: 31 Oct 2026 Company Description
Cathay is a premium travel lifestyle brand based in Hong Kong, bringing people closer to the places, experiences and opportunities that matter to them. Our purpose — to move people forward in life — begins with our own people.
Across our airlines, cargo and lifestyle businesses, it is our people who turn journeys into experiences and ambition into progress. Joining Cathay means being part of a global and inclusive community, driven by thoughtful care, progressive attitude and a can-do spirit — and supported to grow through a meaningful career that moves with you.
If you are seeking an opportunity to take flight, let your ambitions propel you higher and further.
Make Your Career Move, together with Cathay.
Notes:
1. All Chinese mainland based positions are subject to local terms and conditions.
2. Applicants must have the right to live and work in Chinese mainland.
3. Once employment is confirmed, the employment contract and personnel file will be arranged through a local third-party human resources agency designated by Cathay Pacific. Role Introduction
The Cargo Service Specialist is the operational linchpin in the Chinese Mainland, ensuring the seamless execution of cargo service strategies at the station level. This role provides expert guidance to the Cargo Services Manager - Chinese Mainland and professional leadership to the port teams, driving compliance, efficiency, and service excellence through hands‑on oversight, process improvement, and strong vendor engagement. As a key liaison between Head Office, regional management, and local stations, the Specialist translates global standards into locally effective practices, upholding Cathay Cargo’s commitment to moving cargo that matters.
Key Responsibilities
Station Operations Enablement
Ensure daily cargo operations adhere to safety, security, and compliance standards.
Guide the implementation of service plans and process improvements at station level.
Provide on‑site presence when required to ensure standards are consistently uphe…
