About the role
As a Senior Digital Product Manager, you lead cross-functional teams to deliver high-impact, customer-centric solutions that align with company strategy. You own complex product domains or capabilities, deeply understand customer pain points, and translate strategy into a clear roadmap with measurable outcomes. You operate with autonomy and are trusted to drive results across teams.
Essential Functions
Own the vision, strategy, and roadmap for a critical product area or customer journey
Lead discovery work—customer interviews, competitive research, and data analysis—to identify opportunities
Collaborate closely with engineering, design, marketing, and operations to build and launch solutions
Define and track KPIs to evaluate feature success and inform iteration
Drive prioritization across competing demands and communicate rationale clearly to stakeholders
Influence cross-functional leaders and executives to gain buy-in on product direction
Mentor junior PMs and support organizational learning and best practices
Location Details
This position is eligible for remote work and may be located anywhere within the United States excluding AK, HI and U.S. territories, however if you live within the 50 miles radius of a campus you will be required to work at a FedEx campus location several times per week.
Preferred Qualifications
Experience owning product strategy, roadmap development, and lifecycle management for high-scale API products, platforms, or enterprise integrations.
Demonstrated ability to translate customer, business, and developer requirements into scalable platform capabilities and prioritized product roadmaps.
Demonstrated success in managing end-to-end API product offerings, including API contracts, schemas, developer experience, documentation, versioning, backward compatibility, and lifecycle governance.
Proven track record of working as an AI-native Product Manager and identifying opportunities to incorporate AI, GenAI, and agentic capabilities into digital products and platforms.
Skilled in defining and delivering agent-ready capabilities that enable AI agents to securely discover, access, and interact with enterprise data and services.
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