About the role
Job Description
Job Title: Mobile Field Service Representative
Working Pattern: Mon-Fri, 37 hours, days (Full time)
Working location: Coningsby (Onsite role)
Defence Deployed Services are searching for a new ‘Mobile’ Field Service Representatives to work across the Combat and Transport product space.
This role will have a “home” location in Bristol but will initially deploy to either RAF Coningsby or Qatar dependent upon experience and capability. This will be for an initial period of 2 years with possibility for extension subject to customer requirements. Opportunities to deploy to other locations are possible.
Defence Mobile FSRs are deployed on long term assignments in collaboration with Global Mobility to customer locations around the world. The ability and desire to work in deployed locations in the UK or overseas, either as a standalone Field Service Representative or as part of a multi-disciplinary team, is a key requirement.
Why join Rolls-Royce?
At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.
By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture
What you will be doing
In this role you will help resolve on wing and deployed maintenance repair and overhaul (MR&O) challenges in the field, aligned with customer contracted services. You will also:
Put safety first in everything you do
Proactively identify customer field support requirements, establishing routes to success such that aircraft can continue operation
Collaborate with the wider Deployed Services function to ensure RA4800 MAA and HSE regulatory compliance during your deployments to deliver safe maintenance
Help maintain customer satisfaction, including proactive driving of issues to resolution
Maintain in service customer relationships across various levels across the military and other contractor organisations
Who we…
