About the role
Under general guidance, the RPA / AI Engineer will be responsible for collaborating with the Information Security organization to analyse current-state business processes and develop automated workflows. This role involves building scalable automation using RPA platforms, Agentic AI workflows, and advanced ChatBot technologies to improve operational efficiency and digital capabilities. The AI Engineer will develop and support RPA Projects and AI-driven chatbot solutions for cross-functional teams across our diverse and growing Infosec organization. This role will also demand building AI Agents that can reason and interact with users and other systems. We look for self-motivated individuals who can function and adapt in an Agile development model with iterative delivery, incorporating feedback rapidly into delivery components.
Work Location
IN/Hyderabad
FedEx Information Security (InfoSec) ensures the security of the enterprise systems and data, through Business Agility, System Reliability, and Information Security Controls to enable the Business to deliver the Purple Promise. The Global InfoSec team strives to protect the Enterprise from Cyber Threats, secure Business Operations, and ensure Global Regulatory Compliance.
Job Descriptions
Under general guidance, the RPA / AI Engineer will be responsible for collaborating with the Information Security organization to analyse current-state business processes and develop automated workflows. This role involves building scalable automation using RPA platforms, Agentic AI workflows, and advanced ChatBot technologies to improve operational efficiency and digital capabilities. The AI Engineer will develop and support RPA Projects and AI-driven chatbot solutions for cross-functional teams across our diverse and growing Infosec organization. This role will also demand building AI Agents that can reason and interact with users and other systems. We look for self-motivated individuals who can function and adapt in an Agile development model with iterative delivery, incorporating feedback rapidly into delivery components.
Key Responsibilities
Collaborate with the Information Security organization to analyse and design pro…