About the role
Job Overview
GENERAL SUMMARY
Under general direction of the AVP Human Resources Business Partners, Employee Relations and MyHR Solutions Hub, serves as a “Customer Relationship Manager” for senior staff and provides strategic-level consultation on human capital needs with respective client groups and the organization as a whole. In addition, forms partnerships across the HR function to understand and deliver value-added talent and total rewards practices, engages customers through proactive discussions while assessing and consistently evaluating client needs to provide professional-level consultation, and supports the airport in strategic initiatives through its talent.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Provides consultation and support in all talent practices: employee engagement, total rewards, talent acquisition, performance management, succession planning and strategic workforce planning, in partnership with the HR centers of excellence.
Provides strategic consultation to senior staff and managers to support and align airport and talent initiatives. Consultation entails options to leadership to assess best practice methodologies.
Facilitates discussion with executive leaders and managers on organizational design and strategic workforce planning along with Talent center of excellent leaders and/or Human Resources AVP/VP. Formulates future plans for potential leaders and/or successors in the business.
Facilitates discussion with respective client group executives and managers to share engagement survey scores, interpretation of engagement framework, and formulate action plans to support company engagement goals.
Reviews results of investigations and makes recommendations on workplace issues, partnering with Employee Relations team, and communicates to management on resolution of general, discrimination, harassment, and/or hostile work environment allegations.
Partners with client groups throughout the planning and execution of company-wide and HR programs, tying them back to the airport strategy.
Partners with the Talent Acquisition team to identify job-specific recruitment strategies that align with the department’s goals and strategies; reviews…
