About the role
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.
The Operations domain refers to the area within Information Technology that focuses on analyzing operational processes, identifying critical capabilities, and collaborating with cross-functional teams to mitigate operational and technical risks. This domain encompasses monitoring operational performance, utilizing data to provide actionable outcomes and ensuring technology initiatives support the overall business strategy and customer and employee experiences.
This position will be responsible for performing IT support functions for the three wholly owned American Eagle Carriers
Will oversee IT initiatives and support activities to deliver services and solutions that meet the overall strategic regional IT business objectives for the American Eagle wholly owned carriers of American Airlines
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Serve as the technology conduit between our application engineering team, product management and operational capabilities to provide critical problem-solving and customer/employee experience support, maintaining system integrity, and continuously improving product quality
Monitor system performance and reliability, e…
